TAPUniversity's Blog

December 14, 2009

Consulting Pulse: Time Management – Covey’s 4 quadrants

Great conversation Friday with a long term colleague regarding process improvements, Lean Six Sigma, etc.
He reminded me of one of Stephen Covey’s (7 Habit’s Fame) key time management principles of the quadrant theory – that is four places we spend time on arranged by Urgency and Importance.  Consulting services in 2009 found a good amount of my time in a Quad 1 zone (1,643 hours of Import/Urgent work through Nov 16, 2009).  It becomes habit-forming.  The push of the daily project grind and predictable billable hours becomes somewhat intoxicating.  Getting off that gerbil wheel from time to time is a sanity check – though unnerving at first.
It has been enjoyable hitting Quad 2 (Import Not Urgent) for planning, recreation and relationship building.  There were several longer term tasks that had been shelved.
Those tasks now receiving some TLC are:
  • Moving the TAPUniversity DNS server
  • Moving the TAPUniversity email
  • Rethinking our sales and marketing approach with Laura for online learning
  • Extending partner and academic relationships
Additional Quadrant 4 activities have been shaping a CoachDaveK fitness blog, spending a little more time with my family (though I grumbled through some it during three “snow” days last week) and carefully thinking, praying and planning for 2010 and beyond.
The danger with Facebook and similar “networking tools” is slipping into Quad 4 of Unimportant/Not Urgent (can we say flair and mafia wars?) .  To help curb this danger I’ve had an encounter of managing a Quad 1 issues (2 laptops failing) through Quad 2 approach – that is using desktop computers at home and office, accessing email on IMAP and actually shutting off “computer activity” for several hours a day.  Whoa, culture shock.  One small but likely important activity was actually playing cards with my oldest daughter last night (wow, she has some serious Speed, Kings a Corner and shuffling skills, since the 529 college savings plan has taken a hit – thinking she may be able to hit the junior world circuit of poker for college $$$).    Another “hello” moment is talking with people over the phone or in person instead of updating via 18 different networking ways
For more on this classic time management approach – take a peek at the table below.  Also check out Stephen’s blog!

https://www.stephencovey.com/blog/

Stephen Covey’s Four Time Management Quadrants (1994)

November 22, 2008

Top 10 list for contractors

I began a consulting services contract this week for a large, fortune 2000 company.  The mission is to support their consolidation efforts into some massive data centers.

This is the seventh longer term contracting assignment I’ve had since going solo in 2002/03.  The first few assignments were challenging in that I was unlearning the “successful full time employee” habits and needed to learn and get smart about “successful contractor”.  Now there are different stripes and kinds of contractors from, an ala Big 6, 4 (OK how ever many there are now) consultant, to a true time and material laborer.  I tend to fall in between the two.  Success characteristics tend to be similar.

I’ve found that success in growing TAPUniversity and delivering training is slightly different than success in being a “roaming Jedi, hired hand”.  While there’s a lot in common there are some differences.

So here’s some tips – a top 10 list if you will that may help you if you’ve found yourself joining the ranks of “contractor”.  These tips are not all areas I’m perfect in — in fact I’ve stumbled on each of these at some point over the last seven years. Please feel free to add, comment and respond!

  • 10 arrive early for bridge calls – nothing raises the ire of the full time, permanent crowd than that late arriving conference call “beeps” and drive by call participants.
  • 9  understand you’re expendable and can be bounced in a day… so mute or tone down your personality.  This is tough for me to do and is different from my training delivery and small business growth.  In those I let my natural self show.  Yet I need to mute the “Dave show”.
  • 8  don’t use the client’s computer to surf the net.  Even where permissible for permanent employees, understand that it’s a privilege that may not be conveyed to contractors
  • 7 save your drama for your mama and away from work.  I’ve overhead some rather bizarre Dr. Phil conversations over the last six years and, while strange for managers of full time, permanent employees to deal with, are a real liability for contractors.  Take personal calls at lunch and away from the limelight.
  • 6  pitch into the local corporate goodwill.  Though you’re a passerby and stranger in a strange land, you can still help with community food-banks, santa cops, etc.
  • 5  do pitch in outside your role (this is not a contradiction to #2).  If a team member needs a hand, help them.  You are on a team, whether for 4 weeks or 2 years.  Help out.  Just don’t call a lot of attention to it.
  • 4  offer your collective wisdom in private conversations — especially with your direct report “boss”.  Yours is a temporary life and you really don’t need to “grease the execs”.  Help the one signing your timesheet / approving your bill rate and life will be good.
  • 3  Stay positive, at all times.  You may be frustrated and feel XYZ organization is inept.  But unless you’re a Merger and Acquisition Tsar it’s not your job to inform them of their ineptness.  A bit like Patrick Swayze portraying a tough yet smart bouncer in the movie “Roadhouse” — be nice, then be nice, then be nice outside (meaning don’t take the fight inside the bar or office).
  • 2  Don’t gather unnecessary attention — fulfill your role (explicit and implicit) and only your role.  It’s unlikely you’ll earn a promotion by ranging far and wide.  You might be given additional assignments as you carefully network.  Grandstanding typically leads to short assignments
  • 1  Don’t engage in the internal politics.  you’re there for 4 weeks, 6 months or maximum of 2 years (US Federal Code due to Microsoft class action suit).  Nothing is gained by engaging in turf wars.

Please do let me know of your tips as well!

David

November 11, 2008

TAPUniversity’s CST Series – Professional and Social Networking for Results

Career Survival Series  – Professional and Social Networking for Results

In challenging times your ability to network, professionally and socially becomes a vital tool.  Opportunities arise for a very brief moment and the inside track is essential for unearthing and seizing those.  The same skills vital for networking are also those that map to a highly effective project manager.  Join us for this 14 PDU course and learn how to networking more effectively.  We begin November 17th.  Your price for participation is only $99.00!

Practical takeaways from this 4 week class include:
1.  Refined and polished LinkedIn and Plaxo profile
2.  Refined and polished Facebook or Myspace profile (and how to coordinate with #1 above)
3.  Ability to use Twitter from web and text (phone)
4.  Ability to use other secondary support tools (RSS, de.lic.ious, etc)
5.  Identification of a “fourth” networking tools
6.  Growing a large network without falling into the pitfalls of promiscuous networking.

Register – http://shop.1asecure.com/prod.cfm?ProdID=340226&StID=9187

November 8, 2008

Working With People @ TAPUniversity!

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TAPUniversity congratulates the following professionals from our Working With People workshop delivered for PMI Minnesota. They continued on to hone the skills they learned about in the workshop, online. This follow on class was full of dialog, introspection and application. Thank you everyone for an engaging class and best success to you! David

Ann Connelly
Michele Daniels
Mert Horne
Steve Harper
Joanne Moloney
Penny Nahn
Theresa Reisdorf
Bobbi Stark

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